Terms of Service
Last updated: December 19, 2024
1. Acceptance of Terms
By accessing and using TVFLIXZONE services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Service Description
TVFLIXZONE provides IPTV streaming services including:
- Access to 35,000+ live TV channels
- Video on Demand (VOD) content library
- Sports channels and live events
- Multi-device streaming support
- Customer support services
3. Account Registration
To use our services, you must create an account and provide accurate information. You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us of any unauthorized use
- Providing accurate and up-to-date information
4. Subscription and Payment
Payment Terms
- Subscription fees are charged in advance for each billing period
- All fees are non-refundable except as specifically stated
- We reserve the right to change pricing with notice
- Failure to pay may result in service suspension or termination
Auto-Renewal
Subscriptions automatically renew unless cancelled before the end of the billing period. You can cancel anytime through your account settings or by contacting support.
5. Acceptable Use Policy
You agree not to:
- Share account credentials with others
- Use the service for commercial purposes without authorization
- Attempt to circumvent geographical restrictions
- Record, download, or redistribute our content
- Use the service for illegal activities
- Interfere with or disrupt our services
- Reverse engineer or attempt to access our systems
6. Content and Intellectual Property
All content provided through our service is protected by intellectual property laws. We provide content under license and retain all rights.
- Content is for personal, non-commercial use only
- No redistribution or public performance allowed
- Content availability may vary by location and time
- We may remove content at any time without notice
7. Service Availability
While we strive for 99.9% uptime, we cannot guarantee uninterrupted service. Service may be unavailable due to maintenance, technical issues, or circumstances beyond our control. We are not liable for any disruptions or loss of service.
8. Refund Policy
We offer a 7-day money-back guarantee for new customers:
- Refund requests must be made within 7 days of initial purchase
- Account must not have excessive usage or violations
- Refunds are processed to original payment method
- Processing time: 5-10 business days
- Renewal payments are non-refundable
9. Privacy and Data Protection
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information. By using our services, you consent to our data practices as described in our Privacy Policy.
10. Limitation of Liability
TVFLIXZONE shall not be liable for any indirect, incidental, special, or consequential damages. Our total liability is limited to the amount paid for the service in the 12 months preceding the claim.
11. Termination
Either party may terminate this agreement:
- You may cancel your subscription at any time
- We may terminate for breach of these terms
- We may suspend service for non-payment
- Termination doesn't affect accrued obligations
12. Changes to Terms
We may modify these terms at any time. Changes will be posted on our website and take effect immediately. Continued use of our services constitutes acceptance of modified terms.
13. Governing Law
These terms are governed by applicable laws. Any disputes will be resolved through binding arbitration in accordance with commercial arbitration rules.
14. Contact Information
For questions about these Terms of Service, contact us:
Email: support@tvflixzone.com
WhatsApp: +1 202 773 6749
Legal Department: TVFLIXZONE Legal Team